Select Page

This privacy policy sets out how The Good Web Ltd. uses and protects any information that you give us when you use this website. It tells you what information we collect about you, how we may use it, and the steps we take to ensure that it is kept secure. We also explain your rights and how to contact us.

Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

Changes to this privacy policy


The Good Web Ltd. may change this policy from time to time. If we decide to change our privacy policy, we will post the changes on this web page so that you are aware of the information we collect, how we use it and under what circumstances we disclose it.

This policy is effective from 10th May 2021.

A hard copy of the policy is available from the Data Protection Manager, The Good Web Ltd, 2C The Cambrook, High Street, Chipping Campden, GL55 6AT. Any revised policy will apply only to data collected after the new policy comes into effect.

What information do we hold on you?

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode

What we do with the information we gather

We may use the personal information gathered in our normal course of business primarily to provide the products, services, offers or news you have requested, and also for administration purposes with your consent:

  • to confirm identification when you contact us
  • to keep you informed of any special offers or promotions that we believe might be of particular interest to you
  • to communicate with you in the event that any products or services you have requested are unavailable
  • to review the conduct of and to administer/operate your accounts
  • for statistical analysis, including automated techniques
  • for record-keeping purposes
  • for market research
  • to track activity on our website
  • to improve and monitor our customer service to you
  • the prevention of crime and fraud
  • for any other purposes deemed necessary for business

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Disclosure of your information to service providers

In order to provide our products and services, we may need to pass information on to our agents and sub-contractors or appoint other organisations to carry out some of the processing activities on our behalf, such as mailing houses or printers.

In these circumstances, we will ensure that we request your approval to do so, and that your information is properly protected and used in accordance with this privacy policy. We may also disclose information to the investigating authorities such as the police, and customs and excise, or if required to do so by law.

Transfer of your information outside the European Union

We may need to transfer your personal data outside of the European Union in order to provide you with the services and products you require. Some of these countries may not have laws that protect privacy rights as extensively as in the European Union. If we do transfer your personal information to other territories, we will take proper steps to ensure that your information is properly protected and ensure that We will only deal with suppliers outside the EU who are GDPR compliant and have policies in place to protect your data.

The use of cookies

Cookies are small data files which are stored on your computer, mobile phone or device.  Cookies may be placed on your device when you visit a website or open a marketing email.

The Good Web Ltd uses cookies for a variety of reasons, such as to remember your preferences when you visit our site, tailor your visit or monitor traffic to enable us to improve our site.

We also set third party cookies to allow you to easily link to third parties you may be subscribed to, such as Facebook or Twitter.  We do not control these cookies and how your information may be used, so please visit the third parties’ websites for more information on these cookies.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Changing your personal information

If you believe that we are storing details relating to you and that these are incorrect or you wish to remove them, please contact us at hello@thegoodweb.co.uk We will promptly correct any information found to be incorrect.

Links to other websites within our own website

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Controlling your personal information and your rights to access your personal information

We will never sell, distribute or lease your personal information to third parties. We will only pass on your personal information if we are required by law to do so, with your consent.

You may request details of personal information which we hold about you under the Data Protection Act 1998 and GDPR 2018.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You have a right to receive a copy of the personal data that we hold about you. To obtain a copy of the personal information we hold on you, please write to Data Protection Manager, 2c The Cambrook, High Street, Chipping Campden, GL55 6AT or call 07564 563 573 and ask for a Subject Access Request form.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Pin It on Pinterest